Struber

An influential membership organisation with a complex offering, RISSB wanted to increase industry awareness of its value, aiming to retain current members and attract new ones.

Struber translated complex bus timetable and route information into easy to understand, customer-focused communication. ‍Struber developed integrated communications to clearly communicate disruption details and alternative transport options to customers including:

Struber was embedded in the City of the Gold Coast office, working closely with the Travel Behaviour Change Team.

Downer partnered early with Struber to pull together a strong bid team and manage all aspects of the EOI and RFP delivery. Together, we developed unique selling points, win themes and a narrative and offering that demonstrated an exceptional rail and signalling upgrade solution in an innovative bid response.

With key stakeholders ranging from other government departments to global innovation start-ups, Struber recommended an updated website that could showcase multiple content types including videos, podcasts, multiple custom posts and imagery. Ultimately, the new website needed to achieve a creative edge design that was not text heavy.

The Western Roads Upgrade project is one of Victoria’s most complex Public Private Partnerships.

Struber established a learning program to assist the executive teams to foster their own communication style, apply confidence and calming techniques, and thrive in presentation environments. Presentation coaching training was divided into key components: Frame your story Live the content Bring content to life Harness your voice, gestures, movement, and body language Conquer nerves Struber collaborated with Calcutta Group to formulate an agenda for a half day workshop which entailed: Mock scenario testing Techniques using video and audio specialists Leave behind tips and tricks guide on ‘How to Construct your Presentation’ and Presentation Development Coaching’ outlining the key components to success Struber provided one-on-one coaching to reinforce guide, workshop components and support the utilisation of newfound skills.

Struber created a visual brand that took cues from the three individual company brand elements and better supported the key messages of “thinking big for BNE” and “a human experience in a cultural landscape”.

The facilitation investment was executed with the goal of establishing an integrated, collaborative team to deal with key project delivery matters through common values and behaviours, commitment to jointly shared risk management and maintenance of quality internal communication.